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Faq

Reservations

The Reservations office is open everyday from 8.30 a.m. to 9.00 p.m.
Although you can often get a last minute reservation, we reccomend two month lead during peak season and week ends.

Check in / Check out

Check in between 02.00 p.m and 09.00 p.m.
Check out before 11.00 a.m.
Luggage storage is available for early arrivals and as well as those who may be departingan hour or two after check out.

Cancellation Policy

Cancellations fourteen or more days prior to the reservation, will receive a full refund. Those within four and fourteen days, will receive a credit toward a future stay. The deposit is forfeited if cancellation is made less than 72 hours before check in

Early departure

Upon arrival, you are resposable for all the nights reserved regardless of actual nights stayed. For early departure, we will require a full payment of the entire stay.

Reservations

For reservations you can contact us by phone at +39 0564 809340 or by mail at reservation@hotelarenella.com